Reputation

How do norms shape our behaviors? As social animals we rely on a good reputation which helps us gain allies, build coalitions, and have close bonds between family and friends. A good reputation increases trust, convinces others that they should invest in our friendship, and tells the social group give us a hand every now and then if we need help. When it comes to building and maintaining a good reputation, norms are crucial.

 

As Kevin Simler and Robin Hanson write in their book The Elephant in the Brain, “It’s rarely in people’s best interests to stick out their necks to punish transgressors. But throw some reputation into the mix and it can suddenly become profitable. Someone who helps evict a cheater will be celebrated fro her leadership. Who would you rather team up with: someone who stands by while rules are flouted, or someone who stands up for what’s right?”

 

Standing up to point out things that are wrong can be dangerous. The person breaking the rules could fight back, people close to the rule breaker might retaliate, your time could be wasted, and you might lose social status if people don’t really care about the rule breaker’s actions. Being the person who enforces norms is not always the best on an individual level.

 

However, as a social group, our reputation helps us maintain the norms and institutions which help us function and allow us to have whistle-blowers, police, and people who generally care that rules, laws, and regulations are actually being followed. We often have a temptation to slack off, to do something that we enjoy but know to be bad for ourselves, or to engage in some sort of activity that is fun but reckless. Knowing that we will have to interact with people in the future, that we will rely on social groups in the future, and that we will need others for anything we want to do later constrains our actions and behaviors in the moment. We try to be the type of person that society favors because we know it will benefit us at a future time. We care about our reputation because we might need substantial assistance from others at some point in our life, and we know that if we have a negative reputation, people are less likely to trust us and assist us in our time of need. As social creatures, developing an invisible system of reputation is what helps bond our norms together and hold them in place.

The Role of Gossip

Kevin Simler and Robin Hanson have an interesting idea about gossip in their book The Elephant in the Brain. Instead of seeing gossip as some terrible moral failure on the part of human beings, the authors take a more deep and close look at gossip to try to understand just what is taking place. By understanding the role gossip plays, the authors are able to provide a more concrete reason for why we gossip.

 

They write, “Among laypeople, gossip gets a pretty bad rap. But anthropologists see it differently. Gossip–talking about people behind their backs, often focusing on their flaws or misdeeds–is a feature of every society ever studied. And while it can often be mean-spirited and hurtful, gossip is also an important process for curtailing bad behavior, especially among powerful people.”

 

Some discussions are hard to have out in the open. It is hard to go around openly asking people if the president’s behavior is crossing a line and is inappropriate. It is hard to openly ask the office if a co-worker’s clothing is unacceptable, and it is hard to openly ask the world if someone else is trying to do something just to show off. If we are on the wrong side in these situations, we can look really bad ourselves, and we can be very embarrassed if our opinions and ideas are rejected by the rest of the group.

 

Instead of putting ourselves out in a vulnerable place, gossip allows us to test the waters. We can quietly get a sense of other people’s opinions and ideas without actually revealing our thoughts and ideas completely. We can start to moderate our ideas and opinions and update our model of what is and is not acceptable, tolerable, or popular at a given time. Gossip lets us connect with others in a way that broad publicity does not. It can encourage social bonding between small groups within larger groups and it can help enforce the norms that our culture develops. These can all be positive and negative aspects of gossip, but it happens because we live in a complex and confusing world where we develop opinions socially as opposed to just individually. Sometimes, we need some cover to develop opinions that align with our social group to reduce our vulnerability to attack and isolation.

How to Describe a Norm

What inputs drive what types of behaviors in humans? This is a question I think about at an incredibly basic level all the time, but that I don’t really hear much insightful discussion about in general. We all like to believe we (and everyone else) is in complete conscious control of our thoughts, minds, and decisions all the time, but we know that can’t be true. If you leave someone in a room with a plate of freshly baked cookies in front of them, they will almost invariably eat a cookie, even if they had woken up that day determined not to eat any cookies. If you deprive someone of sleep for a whole day while they travel across the country from Seattle to Orlando with multiple layovers and tired and cranky kids, you are bound to hear a few exasperated yells, even if that person was determined not to yell at their children (or anyone else). At  a certain point, the inputs that make their way into our mind have a big influence on the resulting behaviors that we see in the world.

 

Norms are one way that we establish certain inputs associated with certain behaviors. They help us regulate what kinds of behaviors are acceptable and desired. As Kevin Simler and Robin Hanson write in The Elephant in the Brain, “The essence of a norm then, lies not in the words we use to describe it, but in which behaviors get punish and what form the punishment takes.” Norms are guidelines for nudging behaviors by changing the inputs into the minds of individuals.

 

We can applaud, ignore, or punish a behavior to change the likelihood of an action taking place again. If I send out a tweet with terrible insults, and that tweet is re-tweeted and I receive encouragement for speaking out against the people I insulted, I am receiving cues that suggest I should do more of that. If however, I see an old lady walking to the register at the grocery store, and I use my youthful speed to quickly jump in front of her, I am likely to receive angry looks and possibly be forced out of line if a big enough person sees me jump ahead of the little old lady. If the punishment in this situation is embarrassing enough, I likely won’t repeat this behavior the next time I am at the store.

 

Our minds and, consequently it seems, our brains are changed by the norms we use. What is possible in our wold is shaped by how we know other people will respond to what we do. The agency we feel when we think about the world is constrained by the thoughts, looks, and actions of other people. We rarely talk about all the inputs that may change our thinking and decision-making, but it is clear that we operate in a space where many physical and non-physical things can shape what we do, believe, and think. The mind absorbs many inputs and we are not always at liberty to decide how we will respond to those inputs if we are constrained or encouraged by specific norms.