Setting an Agenda, and Killing “Being Busy”

In his book, The Coaching Habit, Michael Bungay Stanier talks about being busy, and how we sometimes use business as a way to show that we are important, hardworking, and have lots of meaningful things we are tasked with. He argues that being busy is really just a form of laziness stemming from a failure to prioritize the world in a way that makes the important work stand-out and shifts the busy-work to the background. Being busy is really about being over-committed and spread too thin to be effective.

 

Instead of being busy all the time, we can focus on what matters most and think through the key items that we can work on to make a difference. There are a million things we all could do each day at work, and we usually know, at least enough to make a useful estimate, which items are the most important and which items on our to-do list will make the biggest difference. Indiscriminately trying to do everything creates a sense of overwhelming busyness that we carry with us and complain about throughout  the day. It sounds good, like we are ambitiously taking on big important topics or as if we are being asked to complete an unreasonable set of demands by someone higher-up, but often times, it is just us not setting an agenda and working on the things that matter most.

 

Bungay Stanier writes, “George Bernard Shaw was on to something years ago when one of his maxims for revolutionaries states, “The reasonable man adapts himself to the world: the unreasonable one persists in trying to adapt the world to himself.” The people who use busyness as a way to look important are really just failing to adapt. Learning to adjust ones schedule, build a routine, and prioritize will help in becoming more effective and getting the key things done. We don’t have to run around from project to project trying to adjust things to what we want, instead we can build ourselves and our days in a way that manages the busy work for us and allows us to be effective.

Create Great Work

A real challenge across the globe in the coming decades will be helping people find ways to do meaningful work. A lot of our work today really is not that meaningful, and as more jobs can be automated, we will find ourselves with more people looking for meaningful work. Helping people find meaningful work will preserve social order and cohesion and will be crucial for democracies, companies, families, and societies as a whole as we move forward.

 

Michael Bungay Stanier looks at the importance of meaningful work in his book The Coaching Habit suggesting that coaching people is easier and better when you are helping someone with meaningful work. When you give people tasks and ask them to do meaningless jobs, you will never get the most out of them and you will never inspire them to go above and beyond. He writes, “The more we do work that has no real purpose, the less engaged and motivated we are. The less engaged we are, the less likely we are to find and create great work.”

 

The company I work for makes a real difference in the medical world. Our work leads to better health outcomes for patients and families and it is easy to see how our work has real purpose. But even within the work that I do, there can be tasks and responsibilities that seem unnecessary or burdensome. These little things can build up, and even within a good job they can begin to feel tedious and disengaging. To combat this, my company encourages efficiency and automation within the important things that we do. We are encouraged to think about ways to improve systems and processes and to find new ways to do things better. It is the autonomy and trust from our leadership that helps us stay engaged by allowing us to continually craft our jobs to an optimal level.

 

Not everyone is in the same situation that I am in. Many companies hold people to specific processes and inefficiencies, perhaps just to see how conformist and loyal individuals are to the firm. This holds back growth an innovation and demotivates and disengages employees. As this happens to more people and as meaningless tasks are displaced to robots, we will have to find new ways to motivate and engage employees, because our employees are our fellow citizens, and because motivation and engagement can be thought of as a public good. We all rely on an engaged citizenry for our democracy, and work helps us feel valued and engaged. How we face this challenge as individual coaches and as companies will make a big difference in how engaged our society is in the future. One approach is to help ensure everyone on your team and everyone you coach understands how their work contributes to the overall mission and goals of the firm. This does not simply mean that you hand everyone a nice slogan about why their position and duties are important, you must actually show how the company plans to move forward and how the department and the individual will contribute to the new direction. A recent challenge for myself that I have been thinking about is how you direct resources and attention to groups to also signal their importance. Without the leadership demonstrating how specific work contributes to overall goals and without time and attention appropriately directed to an individual or department, even important work can begin to feel meaningless or forgotten, and firms and societies will never benefit from the innovation and dedication of great work.

Create Great Work

A real challenge across the globe in the coming decades will be helping people find ways to do meaningful work. A lot of our work today really is not that meaningful, and as more jobs can be automated, we will find ourselves with more people looking for meaningful work. Helping people find meaningful work will help preserve social order and cohesion and will be crucial for democracies, companies, families, and societies as a whole as we move forward.

 

Michael Bungay Stanier looks at the importance of meaningful work in his book The Coaching Habit and suggests that coaching people is easier and better when you are helping someone with meaningful work. When you give people tasks and ask them to do meaningless jobs, you will never get the most out of the people working with or for you. He writes, “The more we do work that has no real purpose, the less engaged and motivated we are. The less engaged we are, the less likely we are to find and create great work.”

 

The company I work for makes a real difference in the medical world. Our work leads to better health outcomes for patients and families and it is easy to see how our work has real purpose. But even within the work that I do, there can be tasks and items that seem like extra and unnecessary steps. These little things can build up, and even within a good job they can begin to feel tedious and disengaging. To combat this, my company encourages efficiency and automation within the important things that we do. We are encouraged to think about ways to improve systems and processes and to find new ways to do things better. It is the autonomy and trust from our leadership that helps us stay engaged by allowing us to continually craft our jobs to an optimal level.

 

Not everyone is in the same situation that I am in. Many companies hold people to specific processes and inefficiencies, perhaps just to see how conformist and loyal individuals are to the firm. This holds back growth an innovation and demotivates and disengages employees. As this happens to more people and as meaningless tasks are displaced to robots, we will have to find new ways to motivate and engage employees, because our employees are our fellow citizens, and because motivation and engagement can be thought of as a public good. We all rely on an engaged citizenry for our democracy, and work helps us feel valued and engaged. How we face this challenge as individual coaches and as companies will make a big difference in how engaged our society is in the future.

Obstacles and Growth

“The struggle against an obstacle inevitably propels  the fighter to a new level of functioning. The extent of the struggle determines the extent of growth. The obstacle is an advantage, not adversity. The enemy is any perception that prevents us from seeing this.” Author Ryan Holiday wrote this in his book The Obstacle is the Way, perfectly summarizing his thoughts about the challenges and difficulties we face along our journey. We will all struggle and we will all hit roadblocks trying to get to the point we want, but we are only ever defeated if we decide to allow ourselves to be overcome by the challenges we face.  In his book, Holiday explores ways in which we can change our perspectives and work to better understand ourselves and our expectations, so that the difficulties and limitations which seem to hold us back instead become tools to be used in our own growth.

 

The quote above starts with an idea that is nothing more than a change in perspective. The idea that our obstacles, the things that hold us back, are actually the propellents we need on our journey is incredibly foreign to most people. We often desire a life where things simply come easy and where we move without being inhibited from one success to another, but that is simply not the life for any of us. Holiday urges us to study our obstacles and press forward even harder when faced with challenges. It is absolutely true that modern descriptions of success, defined by income and possessions, can be more easily attained for some with fewer obstacles, but true growth and fulfillment necessarily includes obstacles and challenges. To  learn and become a more well rounded and an overall better individual we need to have adversity to learn from. The challenges that hold us back and make our lives difficult are also the things that connect us with the rest of humanity, and understanding those challenges and growing from them is what will help us reach a version of success that is far more rewarding than a bank account or vehicle.

 

Recognizing the ways in which obstacles help us requires a herculean shift in our perspectives and the ways in which we think about success, hard work, and growth. If success is reaching a place where struggle no longer exists, then you may need to rethink your goals. The only place where struggle does not exist is in a land of mediocrity where one is well supported (read: spoiled) by people beyond oneself. It is a goal that necessarily lacks any goals. At the same time, a goal defined by a certain income, house, or lifestyle can be just as dangerous as the goal of a life  free from challenges since we never truly control our income and are using a false measure of success as our yardstick. It is a goal with a constantly moving finish line that is often well beyond our control.

 

Holiday would encourage us to better understand our goals so that when we face obstacles we can better understand the ways in which those obstacles help us and prepare us for the success we actually seek. Focusing on the way an obstacle holds us back and diving to better understand the obstacle will force us to action and growth in a way that a life of simplicity never could. By being challenged we are given an opportunity to expand who we are, and we can find ways forward that we never knew existed.

An Irrational Fear

Colin Wright explores our mind and what happens when we work to be fully conscious of our world in his book Considerations. He explores topics related to self-awareness, motivation, and focus in his writing, and his book becomes something like a field guide for fortifying our mind and thoughts for the challenges of life. In his book, he addresses our fear of the future and our fear of spending time working hard for uncertain results. He writes, “the fear of accidentally working too hard to get someplace we don’t want to be can be paralyzing, but it’s an irrational fear.” When we take steps to grow and improve, doors will open for us, and our hard work will land us in places we could never have expected.

 

Wright uses this quote in a section exploring our growth and our ever evolving future. It is not always clear what opportunities will be presented to us and how we will have a chance to grow or benefit from those opportunities. We often have a desire to place ourselves on a path where our hard work can be clearly recognized and rewarded, but this almost never happens. Being flexible and allowing our lives to pivot gives us a greater ability to navigate the shifting path in front us, and gives us an opportunity to apply our hard work to receive benefits in the future, even if we don’t know what they will be.

 

I have struggled to remember Wright’s philosophy, but it has become even more important for me now. I am returning to college and face a potentially very  foggy path. If I act out of fear and make decisions to move forward based on my fear, then I will never fully apply myself, and I will never prepare myself for the uncertain path ahead of me.  By recognizing the uncertainty and at the same time fully engaging myself in my efforts, then I can be sure that my hard work will create new avenues for me. Combining that hard work with flexibility and a willingness to shift direction will ensure that I arrive in a place where I am satisfied with what I do, even if it was not where I originally aimed.

The Work of a Human Being

The fifth section of Meditations, Marcus Aurelius’ collection of thoughts and essays published after his death, starts out with the following:

“In the morning when though risest unwillingly, let this thought be present—I am rising to do the work of a human being.  Why then am I dissatisfied if I am going to do the things for which I exist and for which I was brought into the world? Or have I been made for this, to lie in the bed clothes and keep myself warm?—But this is more pleasant.—Dost thou exists then to take thy pleasure, and not at all for action or exertion? Dost thou not see the little plants, the little birds, the ants, the spiders, the bees working together to put in order their several parts of the universe? And art thou unwilling to do the work of a human being, and dost thou not make haste to do that which is according to thy nature?”

This section speaks about the importance of joining together in community to do work as human beings, even if that work requires effort and a willingness to put oneself in a position that can be uncomfortable.  For Aurelius, living as a hedonist, or one who serves only their own pleasure, is a mistake. We are all dependent on each other, and his quote above shows that our efforts to keep track of our own individual goals and ideas is connected with the efforts of others. We pursue our own goals, but in the pursuit of our own destinies we are supporting the goals and futures of others.

Aurelius’ quote seems to fall more to the right of our current political system and align with the ways in which many conservative thinkers in our country see the world. We are responsible for ourselves and dependent for our own actions because we individually help support the whole. When we decide to remove ourselves from the equation, then our part of the universe which is put together through our efforts is lost, and it cannot be built upon. To propel society, in the views of Aurelius and modern day conservative ideology, we must all rise and do our work rather than allow inefficiencies in our interdependence to limit the progress of us and others.  We can not move forward and do our work if those around us do not support us by adding the exertion necessary on their end for a functioning society.

In general I see this quote as more outside the realm of politics and our work within a system.  I see the quote as a reminder that we are connected, that we share our humanity, and that we can build purpose into our lives through our actions. The work of a human, as Aurelius mentions above, is the most fulfilling when it is in service to others as opposed to when it is aligned with hedonistic views of success. Looking for ways to impact others in a meaningful way and being able to shift ones perspective to view the work that one does in a more connected context, for example looking for how many people you can positively reach through your effort as opposed to trying to find ways to maximize your returns, can make the work of a human become greater than individual effort.  When rising from bed and feeling as though you are doing the work of a human, it is important to look beyond the standard perspective of your work to find ways in which you can do more to benefit others, or to find an understanding of who you support through your efforts.

Cooperating With Others

Marcus Aurelius wrote about the importance of accepting others and working with others in his collection of thoughts, Meditations. In his writing he addresses the importance of accepting the shortcomings of others and being willing to cooperate with them in part of a functioning society. No matter how much we strive to be great, we will always be around those who do not share the same goals as us, and do not try to live up to the same principles that we do.  Aurelius writes that we should understand this and be willing to meet with them and work with them even though it can be a challenge for us. He writes,

 

“Begin the morning by saying to thyself, I shall meet with the busybody, the ungrateful, arrogant, deceitful, envious, unsocial. All these things happen to them by reason of their ignorance of what is good and evil…I can neither be injured by any of them, for no one can fix on me what is ugly, nor can I be angry with my kinsman, nor hate him.  For we are made for cooperation, like feet, like hands, like eyelids, like the rows of the upper and lower teeth.  To act against one another then is contrary to nature; and it is acting agains one another to be vexed and to turn away.”

 

In this passage Aurelius is accepting that people will approach and see the world differently than he does, and he attributes their shortcomings to their ignorance.  It is important that we read this and do not think that we can place ourselves above others by criticizing them for being ignorant.  Aurelius would argue that we must treat them with the same respect with which we treat ourselves, because we are oftentimes guilty of the same type of ignorance and misunderstanding in our own life. I think it is also important to say that we should not go about life trying to educate others and show them of their ignorance. The best way to combat the misunderstandings of others is to build relationships with them, gain their trust, and engage with them to better understand their points of view while sharing your understanding of the world.

 

Aurelius is arguing that we must accept others because we need to cooperate with them in all that we do in society.  We cannot hate others or try to avoid interactions with them as our society depends on our participation as a unit.  We must find a way to mesh with others and adept to those who are ignorant of their actions and behaviors. If we do not, then we shut out those with whom we happen to be working with.  By overcoming the pitfalls of our own personalities and the behaviors and actions of others, we can better align to improve the lives of all in society.

I had originally written this post prior to reading Corey Booker’s book United in which he retells his life story and explains his perspectives of the world. Booker’s thoughts go hand in hand with Aurelius’ quote above. He sees us as a united people despite how different we may look and behave, and despite how different our country has treated people throughout our history.  As a senator from New Jersey, Booker is striving to better our country from a platform of togetherness in which we must find ways to cherish the power of our connectedness and lift each other up. In Booker’s mindset, despite our differences in thought, appearance, culture, and beliefs, we all share our common humanity, and when we work to improve the experiences and lives of one, we improve the universe for all.