I really like the idea of heuristics. I have always thought of heuristics as short-cuts for problem solving or rules of thumb to apply to given situations to ease cognitive demand. We live in an incredibly complex world and the nature of reality cannot be deduced just by observing the world around us. For the … Continue reading Quick Heuristics
Tag: Questions
Answering the Easy Question
One of my favorite pieces from Daniel Kahneman's book Thinking Fast and Slow, was the research Kahneman presented on mental substitution. Our brains work very quickly, and we don't always recognize the times when our thinking has moved in a direction we didn't intend. Our thinking seems to flow logically and naturally from one thought … Continue reading Answering the Easy Question
Direct Requests Vs Suggestions Via Questions
A bit of advice offered by Dale Carnegie in his book How to Win Friends and Influence People reads, "Asking questions not only makes an order more palatable; it often stimulates the creativity of the person whom you ask. People are more likely to accept an order if they have had a part in the … Continue reading Direct Requests Vs Suggestions Via Questions
Coaching is About Curiosity
One of the final paragraphs from Michael Bungay Stanier's book The Coaching Habit reads, "But the real secret sauce here is building a habit of curiosity. The change of behavior that's going to serve you most powerfully is simply this: a little less advice, a little more curiosity. Find your own questions, find your own voice. … Continue reading Coaching is About Curiosity
Curiosity and Asking Questions
I keep coming across people who encourage curiosity. The message is that if you want to do meaningful work, to end up in an interesting place, and to have an impact on the world, you should always be curious. Searching for answers, looking around to recognize what you don't know, and constantly learning about more … Continue reading Curiosity and Asking Questions
Getting Team Members to Take Action
I don't find myself in a lot of direct coaching situations today, but nevertheless, Michael Bungay Stanier's book, The Coaching Habit, has been helpful for understanding coaching relationships and knowing how to be truly effective not just as a coach, but also as someone receiving coaching. One recommendation that Bungay Stanier has in his book … Continue reading Getting Team Members to Take Action
More Developmental Conversations
Michael Bungay Stanier encourages coaches to strive toward having more meaningful discussions with people, especially when they are in designated coaching situations. In one-on-one meetings, in general workplace conversations, and when chatting with friends and family, leaders can make the most of their conversation by being aware of how they speak and by using techniques … Continue reading More Developmental Conversations
Whats the Real Challenge
Yesterday I wrote about how easy it can be to solve the wrong problem. When we go to meetings, chat with someone during a lunch break, or are working in a group on a project, it can become very easy to start complaining about whatever thing happens to be annoying us at that moment. Whatever … Continue reading Whats the Real Challenge
Solving the Wrong Problem
I work for a growing but still small tech start-up in the healthcare space based out of the bay area. The company has a great mission and is amazing to work for, but we have certainly had a lot of growing pains and unanswerable questions over the last four years that I have worked for … Continue reading Solving the Wrong Problem
Asking Fake Questions
I'm not sure where it comes from, but for some reason we like to give advice by asking questions. It is so common that we see it on tv shows and in movies, read it in books, and I'm sure we do it to our children. We ask questions like "Have you thought about...", "What … Continue reading Asking Fake Questions