Gut Decisions

Gut Decisions

"Although about half of professional decisions in large companies are gut decisions, it would probably not go over well if a manager publicly admitted, I had a hunch. In our society, intuition is suspicious. For that reason, managers typically hide their intuitions or have even stopped listening to them," Gerd Gigerenzer writes in Risk Savvy. … Continue reading Gut Decisions

Public vs Private Choice Architects - Joe Abittan

Who to Fear: Public vs Private Choice Architects

A question that Cass Sunstein and Richard Thaler raise in their book Nudge is whether we should worry more about public or private sector choice architects. A choice architect is anyone who influences the decision space of another individual or group. Your office's HR person in charge of health benefits is a choice architect. The … Continue reading Who to Fear: Public vs Private Choice Architects

Selfish Choice Architects

Selfish Choice Architects

"So lets go on record," write Cass Sunstein and Richard Thaler in their book Nudge, "as saying that choice architects in all walks of life have incentives to nudge people in directions that benefit the architects (or their employers) rather than the users."   Choice architects are those who design, organize, or provide decision situations … Continue reading Selfish Choice Architects

Avoiding Complex Decisions & Maintaining Agency

Avoiding Complex Decisions & Maintaining Agency

Two central ideas to the book Nudge by Cass Sunstein and Richard Thaler are that people don't like to make complex decisions and that people like to have agency. Unfortunately, these two ideas conflict with each other. If people don't like to make complex decisions, then we should assume that they would like to have … Continue reading Avoiding Complex Decisions & Maintaining Agency

Collective Conservatism

Collective Conservatism

Groupthink is one of the most dangerous phenomenon that our world faces today. Families, companies, and governments can all find themselves stuck in groupthink, unable to adapt to a world that no longer fits the model and expectations that drive traditional thinking. When everyone has the same thought processes and members of the group discount … Continue reading Collective Conservatism

Framing and Nudges

Framing and Nudges

"Framing works because people tend to be somewhat mindless, passive decision makers," write Cass Sunstein and Richard Thaler in their book Nudge. "Their Reflective System does not do the work that would be required to check and see whether reframing the question would produce a different answer."   Framing is an important rhetorical tool. We … Continue reading Framing and Nudges

Nudges for Unrealistic Optimism

Nudges for Unrealistic Optimism

Our society makes fun of the unrealistic optimist all the time, but the reality is that most of us are unreasonably optimistic in many aspects of our life. We might not all believe that we are going to receive a financial windfall this month, that our favorite sports team will go from losing almost all … Continue reading Nudges for Unrealistic Optimism

Do People Make the Best Choices?

Do People Make the Best Choices?

My wife works with families with children with disabilities and for several years I worked in the healthcare space. A common idea between our two worlds was that the people being assisted are the experts on their own lives, and they know what is best for them. Parents are the experts for their children and … Continue reading Do People Make the Best Choices?