Procedure Over Performance

Procedure Over Performance

My wife works with families with children with disabilities for a state agency. She and I often have discussions about some of the administrative challenges and frustrations with her job, and some of the creative ways that she and other members of her agency are able to bend the rules to meet the human needs … Continue reading Procedure Over Performance

Positive Error Cultures - Joe Abittan

Positive Error Cultures

My last post was about negative error cultures and the harm they can create. Today is about the flip side, positive error cultures and how they can help encourage innovation, channel creativity, and help people learn to improve their decision-making. "On the other end of the spectrum," writes Gerd Gigerenzer in Risk Savvy, "are positive … Continue reading Positive Error Cultures

Inventing Excuses - Joe Abittan

Inventing Excuses

With the start of the new year and the inauguration of a new president of the United States, many individuals and organizations are turning their eyes toward the future. Individuals are working on resolutions to make positive changes in their lives. Companies are making plans and strategy adjustments to fit with economic and regulatory predictions. … Continue reading Inventing Excuses

Do People Make the Best Choices?

Do People Make the Best Choices?

My wife works with families with children with disabilities and for several years I worked in the healthcare space. A common idea between our two worlds was that the people being assisted are the experts on their own lives, and they know what is best for them. Parents are the experts for their children and … Continue reading Do People Make the Best Choices?

Intensity Matching and Intuitive Predictions

Intuitive Predictions and Intensity Matching

"Intuitive predictions are almost completely insensitive to the actual predictive quality of the evidence," writes Daniel Kahneman in Thinking Fast and Slow. A lot of our thinking takes place in the part of our brain which is good at making quick connections, quickly detecting patterns, and making fast judgments. The deeper and more thoughtful part … Continue reading Intuitive Predictions and Intensity Matching

Statistical Artifacts

Statistical Artifacts

When we have good graphs and statistical aids, thinking statistically can feel straightforward and intuitive. Clear charts can help us tell a story, can help us visualize trends and relationships, and can help us better conceptualize risk and probability. However, understanding data is hard, especially if the way that data is collected creates statistical artifacts. … Continue reading Statistical Artifacts

Motivated Reasoning – Arguments to Continue Believing As We Already Do

Recently I have been thinking a lot about the way we think. To each of us, it feels as though our thinking and our thought process is logical, that our assumptions about the world are sound and built on good evidence, and that we might have a few complex technical facts wrong, but our judgments … Continue reading Motivated Reasoning – Arguments to Continue Believing As We Already Do

Recognizing Our Own Shortcomings

Roman Emperor Marcus Aurelius wrote about the importance of turning inward and honestly judging our own character in a way that is intimate and helped us move our lives forward in a constructive manner.  Throughout his book Meditations he wrote of the importance of being self-aware, and provided notes about being socially responsible by becoming more intentional … Continue reading Recognizing Our Own Shortcomings