Growth from Friction

I’m very good at traveling, but I am terrible at planning and setting up trips. I wish I was better at scheduling, coordinating, and getting out on trips, but I am not very good at thinking long ahead and planning out a vacation with another person. On my own, I can travel easily and I am comfortable almost anywhere with almost anything, but traveling with others is never quite so easy.

 

In his book Come Back Frayed, author Colin Wright talks about travel and how traveling pushes and influences us. Wright has spent a lot of time traveling and moving about the world at the suggestion of his fans and readers. He has been in many different places where he did not know the customs, traditions, or cuisines, and has had to learn things quickly in unfamiliar places in order to get by. When it comes to travel he writes, “Travel Frays. not just our stuff, but us. It pushes us, rubs us against uncomfortable realities, the friction creating gaps in our self-identity, loosening and then tightening our structure over and over again.”

 

When we are at home in the routine of everyday life, things is stable and clear. We organize our day, our home, and our actions to be predictable, comfortable, and desirable. We become what we do and what our life is organized around. Our identity is clearly tied to the things we do and the places we go. When we travel, however, curve balls are thrown at us and we are placing our trust, our time, and our physical location in the hands of strangers. Where we are, what we are doing, and how we interact with the world is influenced by forces beyond our control, and this, according to Wright, is what frays us.

 

I am good at traveling on my own because when I have no agenda, no demands, no expectations on myself, and no deep desires for a certain outcome, I can adjust to these fraying experiences and let go of my routine and plans. When I travel with other people however, I must be dependable and consistent through the changes. Traveling on my own I am content to simply walk and experience a new place. To try a new restaurant, to see something different, and to just be in an unfamiliar place. But traveling with others pushes me to do these same things and have these same experiences while also accommodating people who may not be as open and flexible as myself. This is the greater challenge for me, pushing me to give in some areas while remaining firm and foresighted in others. Independent travel reminds me of the variety of the world and human experience, travel with others pushes me to be more thoughtful about who I move through the world with. Ultimately, traveling with others is a changing experience because it drives me to be more mindful of time, my position in the world, and how my actions and the actions of those around me impact the person I travel with. It is a great shifting puzzle in which I must not only think about my own reaction to the world, but also how the person next to me will react to the world. This great challenge is fraying and sometimes a bit painful, but ultimately builds our relationships with other people and with an often unpredictable world.

Behaviors and Ways of Working – The Keys to Unlocking Growth

I am not currently in a leadership or management position with the company I work for, but I still took away a great deal from Michael Bungay Stanier’s book The Coaching Habit. I have always had a bit of a coaching mindset and the book taught me a lot about how to be a better coach, which is helpful even though I am not currently in a coaching position. I learned a lot about how I can better support my coaches and mentors in my current role, and I believe that will translate well into future opportunities and relationships. Reading his book from the standpoint of someone being coached was helpful to see how to also position myself to set up powerful and positive coaching.

 

One of the big difference between an effective coach and someone who simply manages people and projects is that the coach is focused on the development and growth of the individuals they work with rather than just on making sure work is getting done. Focusing on growth and development means looking at individuals, their performance, and what opportunities they have to improve their work and lives. Bungay Stanier describes it like this,

 

“Here you’re looking at patterns of behavior and ways of working that you’d like to change. This area is most likely where coaching-for-development conversations will emerge. They are personal and challenging, and they provide a place where people’s self-knowledge an potential can grow and flourish. And at the moment, these conversations are not nearly common enough in organizations.”

 

Being receptive to coaching requires good self-awareness and self-knowledge. If an individual does not see themselves honestly and does not have a true vision of themselves, with both their strengths and opportunities for improvement, they will never be able to grow in a way that will reach their true potential. Coaches can help bring this out by focusing on real patterns and looking for opportunities to change and address those patterns. We all know how hard patterns and behavior can be to change, and coaches can provide the impetus for change by identifying the environmental and internal changes that can help usher in those changes. This is a process of developing greater awareness and self-knowledge with the person we are coaching and connecting that back to the larger picture of organizational success or personal growth. This ties in with ideas of management by objectives (MBO) where each goal or action that an individual takes is tied in with the larger goals of the department and company overall.

 

As an individual, I have been able to harness self-awareness to focus on the patterns and areas where I have wanted to change and build new habits or skills. Working with a manger and understanding these conversations allows me to be someone that my manager can practice these conversations with. I can help my manager better see and understand the problems and patterns that I experience as a result of the tools we use and the environment we are in, and we can discuss ways to overcome the resulting obstacles that I face. The strategies developed for me can then influence the conversations and approaches used with other people down the line. It all starts with self-awareness and honestly addressing patterns of behavior and ways of working, whether you are the coach or the one being coached, and then addressing the changes that can be made to help the individual make the adjustments that will lead to the changes that will benefit themselves and the organization.

Resistance to Change

A short section in Michael Bungay Stanier’s book The Coaching Habit is titled “One of the laws of change: As soon as you try something new, you’ll get resistance”.

I think we have all experienced this at one time or another in our life. We end up in the habits and patters in our lives because it is easy. We get used to doing the same thing each day and become accustomed to the same routine. Changes and adjustments to that routine become incredibly difficult and we often find ourselves doing the same things and then reflecting back and wondering why we didn’t make the change we wanted or why we couldn’t fit in something new.

Bungay Stanier doesn’t see these habits and the resistance to change as a necessarily bad thing. If you can develop a great routine that is helping you to be healthy, encouraging meaningful relationship with those around you, and allowing you to accomplish the most important things in your life, then you can use the power of habit to your advantage. The grooves and tracks in life that make change hard, can be an advantage when you don’t want to think about working out in the morning or after work, but instead go to the gym out of habit. What is important with habits is to remember that they shape the structure of our lives, but that we can control them so that they shape us in the ways that we desire. Bungay Stanier writes, “We live within our habits. So change the way you want to lead, and build the right coaching habits.”

The book is specifically about coaching and adopting the right mindset and habits to be a strong coach in life, in the professional space, and in sports. But awareness of our habits and actions is powerful and applies to every part of our life. Recognizing when we have let a habit set in is crucial for change and for living an intentional life. If dessert is a habit after dinner that you don’t consciously think about or if the doughnut on Friday is automatic, then you will never be able to change the behavior. If you can see when you are on auto-pilot you can begin to change yourself and your routine so that the same decisions do not exist and you break out of the habits you dislike. It is not easy and you will feel push back from your own habits and the structures in place around you (like friends, timing, and physical space) but you can adjust all of these things in turn to build the new habit that you would prefer.

Change for Others

Michael Bungay Stanier gives his readers some advice for making the changes in their lives in his book The Coaching Habit. His first piece of advice is to become self-aware of what you want to change, and the second piece of advice is to understand exactly why you want to make that change. When thinking about a change that you want to make, it is helpful to think through the benefits and to turn the change into something positive that you are doing for other people. Simply making a change because it will benefit yourself may not bring you the mental impetus to move forward with the challenges of actually changing your behavior.

 

Bungay Stanier describes one of his takeaways from Leo Babauta’s book Zen Habits, “He talks about making a vow that’s connected to serving others …think less about what your habit can do for you, and more about how this new habit will help a person or people you care about.”

 

This is a powerful strategy for making important changes in our life and becoming the person that we want to be. Making a change just for ourselves is hard, because we can tell ourselves lots of lies that justify and excuse our behaviors. However, if our reason for change is connected to helping someone else, improving our life to further improve another person’s life, or is rooted in improving the world experience of another person, then we have another layer of motivation for break our old habit.

 

I believe this strategy is powerful because it gets us thinking about the kind of person we want to be and the behaviors of people who are like the person we want to be. If we tell ourselves we are trying to live more healthy lives to set better examples for our family and to be able to participate with our kids in athletic activities or live longer with our family, then we can start to think about the traits that a healthy person may adopt. We tell ourselves we want to be healthy and that healthy people don’t eat donuts at work every day. The sametemptation exists, but now we envision ourselves fitting in with the healthy group that does not eat donuts, and we compound that with our accountability to our family to be healthy for them.

Habitual

At the beginning of his book The Coaching Habit, Michael Bungay Stanier says that we could all be better coaches by asking more questions and giving less advice. From those one-on-one meetings, to chatting with a co-worker about a tough relationship situation, and even to dealing with a toddler or teenager, having a habit of asking questions rather than giving advice would make us a better coach and conversational sounding board. However, our natural inclination as humans in a conversation is to give advice. Robin Hanson and Kevin Simler in The Elephant in the Brain suggest that we jump into advice giving because we are eager to show how much we know, demonstrating our skills, wisdom, and talents to gain prestige in other peoples eyes. What Bungay Stanier demonstrates in his book is that our natural reaction is counter productive, at least if we actually want to be helpful for another person and aid their growth.

 

Bungay Stanier accepts that changing away from our default advice giving mode is difficult, particularly because we are creatures of habit. He writes “…A Duke University study says that at least 45 percent of our waking behavior is habitual. Although we’d like to think we’re in charge, it turns out that we’re not so much controlling how we act with our conscious mind as we are being driven by our subconscious or unconscious mind. It’s amazing; also, it’s a little disturbing.”

 

I wrote recently about my love-hate relationship with routines. I love the habits that routines build and the productivity and time saving quality of a good routine. At the same time, a consistent routine seems to rob me of my mental decision-making powers, and time seems to pass in a way where I am a passive viewer and not an active driver of my life. The habitual aspects of our days don’t seem like they could add up to 45% of our time, but I do not doubt it to be true. Any time I have tried to make a serious change in my life, I have been confronted with the power of habits that become baked into my daily routine. Leaving work and driving home directly, rather than to the gym, can be as much of an unconscious habit as much as it can be a conscious decision. Checking my phone can easily become automatic, and something I don’t even realize I have done until I notice my hand slip my phone back in my pocket.

 

I don’t think there is a need to abandon all habits and try to force ourselves against any particular habit. But I do think there is a need to be aware of our habits so we recognize when we are making decisions and when we are following impulses and acting without really thinking about what we are doing. Much of Bungay Stanier’s book is about realizing the times when we act impulsively in conversation and start offering advice that we have not truly thought through. He encourages us to change our conversation behavior to ask more questions so that we, and our conversation partner, can think more deeply and find better answers to our problems. This can’t be done if we are not aware of what we are saying and simply acting habitually in our conversations and discussions. Self-awareness is a step toward addressing a habit, by allowing us to realize the opportunity for making a choice versus acting out of habit.

 

This brings me back to the ideas of Hanson and Simler. If we better understand where our desire to give advice comes from, and we understand how evolution has shaped human beings to behave, we can begin to push back and try to be more productive versions of ourselves. I find that I can address a habit more effectively if I understand what aspects of my biology may be driving it. Accepting that our advice is meant to make us look good and not meant to help the other person makes our advice look less sexy, and makes it easier for us to be critical of the advice we are giving and more willing to let the other person do the talking and thinking.

Translating New Insights Into Action

A challenge in my life lies between my routines and implementing the changes that I want to see in terms of habits, new activities, or improved uses of time. Routines help me get more done, help me make sure I get a workout in, and allow me to build a productive flow to my day. They also take some of my agency away and put me in a place where I am just reacting to the world flowing past me on auto pilot. I want to be engaged in the world and like anyone I crave change from time to time, but I also like the stability and comfort that comes with routines.

 

The tension between routines and the changes we want in our lives came up in Michael Bungay Stanier’s book, The Coaching Habit: Say Less, Ask More, & Change the Way You Lead Forever. Stanier has three reasons why training and coaching sessions likely fail to make a big impact in your life and fail to change your actual behaviors. First he argues that many training are overly theoretical and don’t get into the practical realities of your life and the changes you want to make. Second, he writes, “Even if the training was engaging — here’s reason number two — you likely didn’t spend much time figuring out how to translate the new insights into action so you’d do things differently. When you got back to the office, the status quo flexed its impressive muscles, got you in a headlock and soon had you doing things exactly the way you’d done them before.”

 

For us, change needs to be concrete and practical. Theoretical ideas and assumptions about change just wont do, and ideas about change that require us to alter our behavior on our own often times fail to make an impact. The routines that we build are important and need to be continuously monitored and evaluated. When we see that we are becoming too set in our ways, it is important to make adjustments. When we sense that we are too comfortable or that something we have adopted into our routine is no longer helping us to be the best that we can, we must find a way to adjust.

 

Doing this however, is not an easy task and requires that we change more than just one piece of our routine. For example, I like to write in the mornings when I wake up, but I have had a habit of being distracted on my phone rather than getting my writing in. Simply deciding I won’t be distracted by my phone has not been successful, but what has helped make the change I want is leaving my phone plugged in by my bed when I wake up, so that when I write it is not in the same room as me. I had to alter the status quo and my physical environment to ensure my routine functioned as well as possible. Even then it is still a challenge since I use my phone as a light to walk out of my room in the morning. A small flashlight has been the other key change in my routine, but simply deciding that I would change my behavior by not looking at my phone was not enough.

 

Awareness of our routines, of what we are happy or frustrated with, and of concrete actions that can change our behavior are key if we want to function at our highest level. If we want to make a change we need to be self-aware and understand our routines and habits. Without awareness, we can only ask ourselves to adopt a different behavior while the status quo remains and pushes us back into our old ways.

Resistance to Change

A short section in Michael Bungay Stanier’s book The Coaching Habit is titled “One of the laws of change: As soon as you try something new, you’ll get resistance”.

 

I think we have all experienced this at one time or another in our lives. We end up with the habits and patters of our lives because it is easy. We get used to doing the same thing each day and become accustomed to the same routine. Changes and adjustments to that routine become incredibly difficult and we often find ourselves doing the same things each day and then reflecting back and wondering why we didn’t make the change we wanted or why we couldn’t fit in something new.

 

Bungay Stanier doesn’t see these habits and the resistance to change as a necessarily bad thing. If you can develop a great routine that is helping you to be healthy, encouraging meaningful relationship with those around you, and allowing you to accomplish the most important things in your life, then you can use the power of habit to your advantage. The grooves and tracks in life that make change hard, can be an advantage when you don’t want to think about working out in the morning or after work and when you want exercise to be something you do out of habit. What is important with habits is to remember that habits can be tools to shape the structure of our lives so that we achieve the outcomes we desire. Bungay Stanier writes, “We live within our habits. So change the way you want to lead, and build the right coaching habits.”

 

The book is specifically about coaching and adopting the right mindset and habits to be a strong coach in areas of life, business, or sports. However, the awareness of our habits and actions is powerful and applies to every part of our life (not just the coaching side of our lives). Recognizing when we have let a habit set in is crucial for change and for living an intentional life. If dessert is a habit after dinner that you don’t consciously think about or if the doughnut on Friday is automatic without pause, then you will never be able to change the behavior. If you can become aware of times when you are on auto-pilot, you can begin to change yourself and your routine so that the same decisions do not exist and you break out of the habits you dislike. It is not easy and you will feel push back from your own habits and the structures in place, but you can adjust all of these things to build the new habit that you would prefer.

What Triggers Our Habits

Michael Bungay Stanier’s book The Coaching Habit is all about changing the ways we relate to others by changing how we give advice, listen, question, and generally speak with those around us. Most of the time, as Robin Hanson and Kevin Simler explain in their book, The Elephant in the Brain, we are in a hurry to share what we know, give advice, and speak up. Bungay Stanier suggests that what we should be doing, if we truly want to change our coaching habit to be more effective and helpful for those around us, is spend more time listening and more time asking questions rather than giving advice and speaking. Hanson and Simler suggest that our urge to be helpful by speaking and giving advice is our brain’s way to show how wise, connected, and valuable we are, but the problem as Bungay Stanier would argue, is that this gets in the way of actually developing another person and helping someone else grow.

 

To make a change in our speaking habit, first we must understand what we want to change and we must focus on the why behind our change. Once we have built the self-awareness to recognize that we need to change, we need to understand what is driving the habit that we are working to get away from. This is why I introduced Hanson and Simler’s book above. If the habit we want to change is speaking too much and not asking enough questions, we need to understand that when we are coaching or helping another, we are driving to give advice in part to demonstrate how smart we are and how vast our experiences are. We are driven in other words, to not help the other but to boast about ourselves. Understanding this small part helps us know what we actually want to change and what is driving the original habit.

 

Bungay Stanier references another book, The Power of Habit by Charles Duhigg, and writes, “if you don’t know what triggers the old behavior, you’ll never change it because you’ll already be doing it before you know it.” The self-awareness necessary in changing habits requires us to first see what needs to change, second to identify the why behind our desired change, and third to become aware of the small things that trigger our habit. If we know that having our phone near our bed leads to us being more likely to check Facebook first thing in the morning, then we can remove that trigger by placing the phone in another room and finding a new alarm alternative. Ultimately, in this example, we are more likely to succeed in changing our habit of checking Facebook as soon as we wake up by changing our environment. Similarly, Bungay Stanier would agree, knowing that we provide advice to make ourselves look valuable to society helps us see the mental triggers that encourage us to share bad advice rather than to listen and ask helpful questions. Ultimately, to change our habit we need to further expand self-awareness to recognize not just the change we want to make and the reason we want to make a change, but to also recognize the large or small things that drive us into our old habits. Addressing these triggers and structuring our life in a way to avoid them can help us be more successful in changing habits for the better.

Building Habits

In my last post I wrote about how much of our life happens on auto-pilot in habitual decisions and actions that often don’t even reach our conscious mind. Not everything we do needs to be a conscious action (think about how tired your brain would become if you had to focus on every step you took and how annoyed you would be if you had to think about every blink), but becoming more aware of our subconscious or unconscious decisions is incredibly valuable if you actually want to make a change in your life. Michael Bungay Stanier looks at the ways we can actually change our habits in his book The Coaching Habit and he identifies five specific components to changing behavior. He writes, “To build an effective new habit, you need five essential components: a reason, a trigger, a micro-habit, effective practice, and a plan.”

 

If we think about the habitual actions that we barely notice, we can see that we will never actually change those habits if we don’t recognize those habits through self-awareness. It is not enough to just think to ourselves that we want to write more, exercise more, or have a more tidy home. We have to actually recognize what habits are shaping the end state that we want to change. We have to have awareness of a problem, issue, or thing that could be different, and then we have to dive deeper to understand what it is that leads to the thing we want to change. It all begins and is shaped by a self-awareness that is like pancake batter poured in a single spot. You focus on one thing but your awareness and recognition slowly spreads outward around that one thing.

 

Changing a habitual action requires steps to avoid our initial habit. You start with a recognition that there is a habit, but from there you have to recognize what that leads you into the original habit that you want to change and why you want to do something different. Do you automatically roll out of bed and grab your phone as a flashlight and then find yourself checking emails or Facebook for 30 minutes instead of making your coffee? What can you do to prevent yourself from grabbing your phone? Perhaps getting a flashlight by your bed, leaving your phone in another room, or maybe installing the clapper. Each of these solutions can be thought of as a micro-habit to try to replace the trigger. It is not a huge change on its own and may not even seem related to your original barely recognizable habit, but it may shape your behavior in a powerful way. And finally, you have to practice your new habit and trigger avoidance and have a plan for how you will pull it all together.

 

This is a very quick and simplified version of changing a habit, but throughout you can see the importance of self-awareness in making changes in your life. Habits stick because they go unnoticed. We don’t recognize what it is that drives our unconscious habitual decisions, so we end up with the same habits shaping our same behaviors and actions. We must be aware enough to recognize the change we want, what leads to the behaviors we want to avoid, and be aware enough to plan ahead to make those changes easier.

Translating New Insights Into Action

A challenge in my life lies between my routines and adjusting to implement changes that I want. Routines help me get more done, help me make sure I get a workout in, and allow me to build a productive flow to my day. They also take some of my agency away and put me in a place where I am just reacting to the world flowing past me on auto pilot. I want to be engaged in the world and like anyone I crave change from time to time, but I also like the stability and comfort that comes with routines.

 

The tension between routines and the changes we want to make came up in Michael Bungay Stanier’s book The Coaching Habit: Say Less, Ask More, & Change the Way You Lead Forever. Stanier has three reasons why training and coaching sessions likely fail to make a big impact in our lives and fail to change our actual behaviors. First he argues that training is often overly theoretical and doesn’t get into the practical realities of life and the changes we want to make. Second, he writes, “Even if the training was engaging — here’s reason number two — you likely didn’t spend much time figuring out how to translate the new insights into action so you’d do things differently. When you got back to the office, the status quo flexed its impressive muscles, got you in a headlock and soon had you doing things exactly the way you’d done them before.”

 

For us, change needs to be concrete and practical. Theoretical ideas and assumptions about change just wont do, and ideas about change that require us to alter our behavior on our own often fails to make an impact. The routines that we build are important and need to be continuously monitored and evaluated. When we see that we are becoming too set in our ways, it is important to make adjustments. When we sense that we are too comfortable or that something we have adopted into our routine is not helping us be the best that we can be, we must find a way to remove that thing.

 

Doing this however, is not an easy task and requires that we change more than just an individual item in our life. For example, I like to write in the mornings when I wake up, but I have had a habit of being distracted on my phone rather than getting my writing in. Simply deciding I won’t be distracted by my phone has not been successful, but what has helped move the status quo is leaving my phone plugged in when I wake up, so that when I write it is not in the same room as me. I had to alter the status quo and my physical environment to ensure my routine functioned as well as possible. Even then it is still a challenge since I use my phone as a light to walk out of my room in the morning. A small flashlight has been the other key change in my routine, but simply deciding that I would change my behavior by not looking at my phone was not the change that worked for me as well as changing the system and environment.

 

Awareness of our routines, of what we are happy or frustrated with, and of concrete actions that can change our routine are key if we want to function at our highest level. If we want to make a change we need to be self-aware and understand our routines and habits. Without awareness, we can only ask ourselves to adopt a different behavior while the status quo remains the same and pushes us back to our old habits.