Mindful Work

At work, I have often had times where I think past the duty or item in front of me to what I am going to do afterward and what other tasks I can complete or work on once the current task is over. I race through, counting the actions remaining until I have finished everything with the task in front of me. The problem is, I end up taking short-cuts, working quickly and making errors, and not taking the time to truly think through what I am doing. This prevents me from really learning from my work and opens me to distraction.

 

Our work habits are discussed by Thich Nhat Hanh in his book The Miracle of Mindfulness. In his book, Hanh looks at the importance of maintaining awareness of our thoughts and the importance of being mindful of our attention and focus. The more we can be connected to the present moment and the more we can be mindful of our actions and environment, the more we can truly live. This helps us avoid the feeling that we are being pulled in a million directions and helps us avoid the feeling that we cannot make the changes we want to make or accomplish what we desire in our life. Mindfulness is a tool that helps us be intentional with how we live and helps us find a mental balance and stability that can drive a meaningful life.

 

One of the suggestions in the book is, “Enjoy and be one with your work. Without this, the day of mindfulness will be of no value at all. The feeling that any task is a nuisance will soon disappear if it is done in mindfulness.” I know that my work is an area where the stories I tell myself about who I am, what I am doing, and who I think I should be interfere with my ability to do great work. My work is also an area where distraction and a lack of focus has lead to diminished quality and lessened efficiency while I try to complete meaningful items.

 

Mindfulness alone probably won’t solve all of my problems at work, but when I read through Hanh’s quote above, I am reminded that when I focus solely on my work and live in the present, my distractions will be reduced and my desire to simply fly through my work  to get to the next task will also diminish. This should create a space for me to produce higher quality work and hopefully work more efficiently and effectively. Improving my focus and being mindful of my work will give me more pride in doing a great job, and that will help my work be more meaningful, even if I think there are better things I could be doing. With a background of great work and a mindful approach to my day, I will also have a stronger foundation to stand on when speaking with my manager about what has been going well for me, about what I could improve, and about the direction I think my work should take for me to be more impactful and to do more meaningful work. Without mindfulness, my work certainly won’t be the strongest version of work that I can produce, and I also won’t have the awareness to recognize how my work and duties could be improved to make me more impactful to the organization as a whole.

Setting an Agenda, and Killing “Being Busy”

In his book, The Coaching Habit, Michael Bungay Stanier talks about being busy, and how we sometimes use business as a way to show that we are important, hardworking, and have lots of meaningful things we are tasked with. He argues that being busy is really just a form of laziness stemming from a failure to prioritize the world in a way that makes the important work stand-out and shifts the busy-work to the background. Being busy is really about being over-committed and spread too thin to be effective.

 

Instead of being busy all the time, we can focus on what matters most and think through the key items that we can work on to make a difference. There are a million things we all could do each day at work, and we usually know, at least enough to make a useful estimate, which items are the most important and which items on our to-do list will make the biggest difference. Indiscriminately trying to do everything creates a sense of overwhelming busyness that we carry with us and complain about throughout  the day. It sounds good, like we are ambitiously taking on big important topics or as if we are being asked to complete an unreasonable set of demands by someone higher-up, but often times, it is just us not setting an agenda and working on the things that matter most.

 

Bungay Stanier writes, “George Bernard Shaw was on to something years ago when one of his maxims for revolutionaries states, “The reasonable man adapts himself to the world: the unreasonable one persists in trying to adapt the world to himself.” The people who use busyness as a way to look important are really just failing to adapt. Learning to adjust ones schedule, build a routine, and prioritize will help in becoming more effective and getting the key things done. We don’t have to run around from project to project trying to adjust things to what we want, instead we can build ourselves and our days in a way that manages the busy work for us and allows us to be effective.

Create Great Work

A real challenge across the globe in the coming decades will be helping people find ways to do meaningful work. A lot of our work today really is not that meaningful, and as more jobs can be automated, we will find ourselves with more people looking for meaningful work. Helping people find meaningful work will preserve social order and cohesion and will be crucial for democracies, companies, families, and societies as a whole as we move forward.

 

Michael Bungay Stanier looks at the importance of meaningful work in his book The Coaching Habit suggesting that coaching people is easier and better when you are helping someone with meaningful work. When you give people tasks and ask them to do meaningless jobs, you will never get the most out of them and you will never inspire them to go above and beyond. He writes, “The more we do work that has no real purpose, the less engaged and motivated we are. The less engaged we are, the less likely we are to find and create great work.”

 

The company I work for makes a real difference in the medical world. Our work leads to better health outcomes for patients and families and it is easy to see how our work has real purpose. But even within the work that I do, there can be tasks and responsibilities that seem unnecessary or burdensome. These little things can build up, and even within a good job they can begin to feel tedious and disengaging. To combat this, my company encourages efficiency and automation within the important things that we do. We are encouraged to think about ways to improve systems and processes and to find new ways to do things better. It is the autonomy and trust from our leadership that helps us stay engaged by allowing us to continually craft our jobs to an optimal level.

 

Not everyone is in the same situation that I am in. Many companies hold people to specific processes and inefficiencies, perhaps just to see how conformist and loyal individuals are to the firm. This holds back growth an innovation and demotivates and disengages employees. As this happens to more people and as meaningless tasks are displaced to robots, we will have to find new ways to motivate and engage employees, because our employees are our fellow citizens, and because motivation and engagement can be thought of as a public good. We all rely on an engaged citizenry for our democracy, and work helps us feel valued and engaged. How we face this challenge as individual coaches and as companies will make a big difference in how engaged our society is in the future. One approach is to help ensure everyone on your team and everyone you coach understands how their work contributes to the overall mission and goals of the firm. This does not simply mean that you hand everyone a nice slogan about why their position and duties are important, you must actually show how the company plans to move forward and how the department and the individual will contribute to the new direction. A recent challenge for myself that I have been thinking about is how you direct resources and attention to groups to also signal their importance. Without the leadership demonstrating how specific work contributes to overall goals and without time and attention appropriately directed to an individual or department, even important work can begin to feel meaningless or forgotten, and firms and societies will never benefit from the innovation and dedication of great work.

Create Great Work

A real challenge across the globe in the coming decades will be helping people find ways to do meaningful work. A lot of our work today really is not that meaningful, and as more jobs can be automated, we will find ourselves with more people looking for meaningful work. Helping people find meaningful work will help preserve social order and cohesion and will be crucial for democracies, companies, families, and societies as a whole as we move forward.

 

Michael Bungay Stanier looks at the importance of meaningful work in his book The Coaching Habit and suggests that coaching people is easier and better when you are helping someone with meaningful work. When you give people tasks and ask them to do meaningless jobs, you will never get the most out of the people working with or for you. He writes, “The more we do work that has no real purpose, the less engaged and motivated we are. The less engaged we are, the less likely we are to find and create great work.”

 

The company I work for makes a real difference in the medical world. Our work leads to better health outcomes for patients and families and it is easy to see how our work has real purpose. But even within the work that I do, there can be tasks and items that seem like extra and unnecessary steps. These little things can build up, and even within a good job they can begin to feel tedious and disengaging. To combat this, my company encourages efficiency and automation within the important things that we do. We are encouraged to think about ways to improve systems and processes and to find new ways to do things better. It is the autonomy and trust from our leadership that helps us stay engaged by allowing us to continually craft our jobs to an optimal level.

 

Not everyone is in the same situation that I am in. Many companies hold people to specific processes and inefficiencies, perhaps just to see how conformist and loyal individuals are to the firm. This holds back growth an innovation and demotivates and disengages employees. As this happens to more people and as meaningless tasks are displaced to robots, we will have to find new ways to motivate and engage employees, because our employees are our fellow citizens, and because motivation and engagement can be thought of as a public good. We all rely on an engaged citizenry for our democracy, and work helps us feel valued and engaged. How we face this challenge as individual coaches and as companies will make a big difference in how engaged our society is in the future.

Obstacles and Growth

“The struggle against an obstacle inevitably propels  the fighter to a new level of functioning. The extent of the struggle determines the extent of growth. The obstacle is an advantage, not adversity. The enemy is any perception that prevents us from seeing this.” Author Ryan Holiday wrote this in his book The Obstacle is the Way, perfectly summarizing his thoughts about the challenges and difficulties we face along our journey. We will all struggle and we will all hit roadblocks trying to get to the point we want, but we are only ever defeated if we decide to allow ourselves to be overcome by the challenges we face.  In his book, Holiday explores ways in which we can change our perspectives and work to better understand ourselves and our expectations, so that the difficulties and limitations which seem to hold us back instead become tools to be used in our own growth.

 

The quote above starts with an idea that is nothing more than a change in perspective. The idea that our obstacles, the things that hold us back, are actually the propellents we need on our journey is incredibly foreign to most people. We often desire a life where things simply come easy and where we move without being inhibited from one success to another, but that is simply not the life for any of us. Holiday urges us to study our obstacles and press forward even harder when faced with challenges. It is absolutely true that modern descriptions of success, defined by income and possessions, can be more easily attained for some with fewer obstacles, but true growth and fulfillment necessarily includes obstacles and challenges. To  learn and become a more well rounded and an overall better individual we need to have adversity to learn from. The challenges that hold us back and make our lives difficult are also the things that connect us with the rest of humanity, and understanding those challenges and growing from them is what will help us reach a version of success that is far more rewarding than a bank account or vehicle.

 

Recognizing the ways in which obstacles help us requires a herculean shift in our perspectives and the ways in which we think about success, hard work, and growth. If success is reaching a place where struggle no longer exists, then you may need to rethink your goals. The only place where struggle does not exist is in a land of mediocrity where one is well supported (read: spoiled) by people beyond oneself. It is a goal that necessarily lacks any goals. At the same time, a goal defined by a certain income, house, or lifestyle can be just as dangerous as the goal of a life  free from challenges since we never truly control our income and are using a false measure of success as our yardstick. It is a goal with a constantly moving finish line that is often well beyond our control.

 

Holiday would encourage us to better understand our goals so that when we face obstacles we can better understand the ways in which those obstacles help us and prepare us for the success we actually seek. Focusing on the way an obstacle holds us back and diving to better understand the obstacle will force us to action and growth in a way that a life of simplicity never could. By being challenged we are given an opportunity to expand who we are, and we can find ways forward that we never knew existed.

An Irrational Fear

Colin Wright explores our mind and what happens when we work to be fully conscious of our world in his book Considerations. He explores topics related to self-awareness, motivation, and focus in his writing, and his book becomes something like a field guide for fortifying our mind and thoughts for the challenges of life. In his book, he addresses our fear of the future and our fear of spending time working hard for uncertain results. He writes, “the fear of accidentally working too hard to get someplace we don’t want to be can be paralyzing, but it’s an irrational fear.” When we take steps to grow and improve, doors will open for us, and our hard work will land us in places we could never have expected.

 

Wright uses this quote in a section exploring our growth and our ever evolving future. It is not always clear what opportunities will be presented to us and how we will have a chance to grow or benefit from those opportunities. We often have a desire to place ourselves on a path where our hard work can be clearly recognized and rewarded, but this almost never happens. Being flexible and allowing our lives to pivot gives us a greater ability to navigate the shifting path in front us, and gives us an opportunity to apply our hard work to receive benefits in the future, even if we don’t know what they will be.

 

I have struggled to remember Wright’s philosophy, but it has become even more important for me now. I am returning to college and face a potentially very  foggy path. If I act out of fear and make decisions to move forward based on my fear, then I will never fully apply myself, and I will never prepare myself for the uncertain path ahead of me.  By recognizing the uncertainty and at the same time fully engaging myself in my efforts, then I can be sure that my hard work will create new avenues for me. Combining that hard work with flexibility and a willingness to shift direction will ensure that I arrive in a place where I am satisfied with what I do, even if it was not where I originally aimed.

The Work of a Human Being

The fifth section of Meditations, Marcus Aurelius’ collection of thoughts and essays published after his death, starts out with the following:

“In the morning when though risest unwillingly, let this thought be present—I am rising to do the work of a human being.  Why then am I dissatisfied if I am going to do the things for which I exist and for which I was brought into the world? Or have I been made for this, to lie in the bed clothes and keep myself warm?—But this is more pleasant.—Dost thou exists then to take thy pleasure, and not at all for action or exertion? Dost thou not see the little plants, the little birds, the ants, the spiders, the bees working together to put in order their several parts of the universe? And art thou unwilling to do the work of a human being, and dost thou not make haste to do that which is according to thy nature?”

This section speaks about the importance of joining together in community to do work as human beings, even if that work requires effort and a willingness to put oneself in a position that can be uncomfortable.  For Aurelius, living as a hedonist, or one who serves only their own pleasure, is a mistake. We are all dependent on each other, and his quote above shows that our efforts to keep track of our own individual goals and ideas is connected with the efforts of others. We pursue our own goals, but in the pursuit of our own destinies we are supporting the goals and futures of others.

Aurelius’ quote seems to fall more to the right of our current political system and align with the ways in which many conservative thinkers in our country see the world. We are responsible for ourselves and dependent for our own actions because we individually help support the whole. When we decide to remove ourselves from the equation, then our part of the universe which is put together through our efforts is lost, and it cannot be built upon. To propel society, in the views of Aurelius and modern day conservative ideology, we must all rise and do our work rather than allow inefficiencies in our interdependence to limit the progress of us and others.  We can not move forward and do our work if those around us do not support us by adding the exertion necessary on their end for a functioning society.

In general I see this quote as more outside the realm of politics and our work within a system.  I see the quote as a reminder that we are connected, that we share our humanity, and that we can build purpose into our lives through our actions. The work of a human, as Aurelius mentions above, is the most fulfilling when it is in service to others as opposed to when it is aligned with hedonistic views of success. Looking for ways to impact others in a meaningful way and being able to shift ones perspective to view the work that one does in a more connected context, for example looking for how many people you can positively reach through your effort as opposed to trying to find ways to maximize your returns, can make the work of a human become greater than individual effort.  When rising from bed and feeling as though you are doing the work of a human, it is important to look beyond the standard perspective of your work to find ways in which you can do more to benefit others, or to find an understanding of who you support through your efforts.

Cooperating With Others

Marcus Aurelius wrote about the importance of accepting others and working with others in his collection of thoughts, Meditations. In his writing he addresses the importance of accepting the shortcomings of others and being willing to cooperate with them in part of a functioning society. No matter how much we strive to be great, we will always be around those who do not share the same goals as us, and do not try to live up to the same principles that we do.  Aurelius writes that we should understand this and be willing to meet with them and work with them even though it can be a challenge for us. He writes,

 

“Begin the morning by saying to thyself, I shall meet with the busybody, the ungrateful, arrogant, deceitful, envious, unsocial. All these things happen to them by reason of their ignorance of what is good and evil…I can neither be injured by any of them, for no one can fix on me what is ugly, nor can I be angry with my kinsman, nor hate him.  For we are made for cooperation, like feet, like hands, like eyelids, like the rows of the upper and lower teeth.  To act against one another then is contrary to nature; and it is acting agains one another to be vexed and to turn away.”

 

In this passage Aurelius is accepting that people will approach and see the world differently than he does, and he attributes their shortcomings to their ignorance.  It is important that we read this and do not think that we can place ourselves above others by criticizing them for being ignorant.  Aurelius would argue that we must treat them with the same respect with which we treat ourselves, because we are oftentimes guilty of the same type of ignorance and misunderstanding in our own life. I think it is also important to say that we should not go about life trying to educate others and show them of their ignorance. The best way to combat the misunderstandings of others is to build relationships with them, gain their trust, and engage with them to better understand their points of view while sharing your understanding of the world.

 

Aurelius is arguing that we must accept others because we need to cooperate with them in all that we do in society.  We cannot hate others or try to avoid interactions with them as our society depends on our participation as a unit.  We must find a way to mesh with others and adept to those who are ignorant of their actions and behaviors. If we do not, then we shut out those with whom we happen to be working with.  By overcoming the pitfalls of our own personalities and the behaviors and actions of others, we can better align to improve the lives of all in society.

I had originally written this post prior to reading Corey Booker’s book United in which he retells his life story and explains his perspectives of the world. Booker’s thoughts go hand in hand with Aurelius’ quote above. He sees us as a united people despite how different we may look and behave, and despite how different our country has treated people throughout our history.  As a senator from New Jersey, Booker is striving to better our country from a platform of togetherness in which we must find ways to cherish the power of our connectedness and lift each other up. In Booker’s mindset, despite our differences in thought, appearance, culture, and beliefs, we all share our common humanity, and when we work to improve the experiences and lives of one, we improve the universe for all.

Why We Work

According to Bob Berg in his book The Go Giver there are three basic reasons that we work. In his story laid out in The Go Giver he introduces us to the three reasons by having his protagonist speak to one of his mentors about success, motivation, and drive.  Prindar, the mentor of the story guiding our protagonist Joe, explains his idea behind the three terms, survive, save, and serve. “They are the three universal reasons for working. Survive—to meet your basic living needs. Save—to go beyond your basic needs and expand your life. And serve—to make a contribution to the world around you.”

 

I find this quote to be interesting because it hits our most basic motivation or need to work. It also helps us see exactly why we are working and gives us a chance to truly consider why we are striving as hard as we are, and what we are driving toward.  If we have an idea of success that does not line up with one of the three basic reasons for working, then we may not be enjoying what we are doing, and we may not be bringing our best self to what we are doing.

 

One of the first thoughts I had was about survival.  If we are working to survive then we should ask ourselves just how much of what we have and think of as necessities we could do without.  Perhaps we are working hard and pushing ourselves and feeling as though we are just getting by, but we are living with far more things and luxuries than what we truly need just to survive.  In this sense a minimalist approach to life may help us enjoy what we do and reduce how much we need to work to maintain what we need to survive, all the while boosting happiness. The Minimalist Podcast produced by Joshua Millburn and Ryan Nicodemus focuses on this idea and discusses ways in which we can simplify and better enjoy our lives when we can abandon our focus on material possessions and wealth. I think that their message lines up well with Berg’s ideas about surviving, saving, and serving, and through their life journey the two minimalists are able to explain ways in which serving becomes more valuable than the items which clutter our homes.

 

On the other hand, perhaps when we look at our reasons to work and consider a basic level of survival, we can take a more empathetic view of those around us and those who are in poverty.  When we look at the jobs people do and understand that in many situations they are doing any work possible for survival, then we can approach them and adjust our attitudes to help them in the work they do. This is a big shift for many people, and requires a level of self-awareness that is not easy to attain.  Berg’s philosophy helps us appreciate those who do work that we would abhor as opposed to antagonize them or looking donw on them for the work they do. Ultimately they are as human as we are, and by entering into the jobs they do, they are making sacrifices and making the decisions to help them survive.

 

Berg’s quote also brings up ideas about success and living a lifestyle that one desires.  Perhaps what we are working towards is something larger than what we currently have and a lifestyle that is more comfortable and entertaining. Perhaps we are driving toward a lifestyle where the work we do greatly matters and drives us to make a greater change in the world.  By acknowledging the reason we work, we can better align ourselves with who and what we do. We can also evaluate our desires to make sure that we are moving in a direction that ties in our desires and true selves.  This mindset is crucial if we are to begin to understand what exactly we should desire or expect in our lifestyle. Ultimately, viewing life and our work from the perspective of survive, save, and serve helps us build more self awareness and alignment into our lives and our daily activities.

A New Social Responsibility

“A Brookings Institution study has pointed out that millennials are much more concerned about corporate social responsibility than any previous generation, and as employees, they want “their daily work to be part of, and reflect, their societal concerns.””

 

Peter Singer ends one of the chapters in his book The Most Good You Can Do with the previous quote to show the ways in which people’s ideas about social responsibility are changing, especially with younger generations. In The Most Good You Can Do Singer explores the ideas behind the movement he has titled Effective Altruism. The movement involves finding ways to make donations (financial or time) that do the most to help other people and make lasting impacts in the lives of those who need it most.  The movement centers on the philosophy of living modestly and using ones personal resources to assist others. It is a movement away from consumerism, away from self-centered thought, and away from traditional views of leisure and the American Dream.

 

Singer seems to be describing effective altruism throughout his book as a movement that has been sparked and mostly practiced within younger generations.  He has focused on college students (since he is around them at Yale) and young adults who are just starting off or have been on their own for just a short period of time. The people he focuses on, those who can adopt the ideas of effective altruism, are those who want to see themselves make a difference in the world  and want to see the world become a happier and more equal place.  Their focus is generally not contained within the United States, but on the global good, and easing the global suffering of those who are the most disadvantaged.

 

When you look at the new professionals entering the working world with an effective altruism approach to life, the quote above becomes apparent. The mindset and ideas shared by many within the Millennial Generation, the desire to change the world for the good and make a positive impact during our lives, is what has given rise to Effective Altruism, and it is no surprise that those shared ideas are beginning to shape the way that professionals look at the companies they work for.

 

When you are focused on doing the most good you can do, you wont settle in a position where your work actively harms others or where those around you actively exploit others.  When effective altruists and millennials bring their ideas about social responsibility to the workplace they expect the structure around them to respond and move in concert with their beliefs. If the system around them does not, then they will look for new opportunities with socially responsible companies that are moving in a direction that aligns with their beliefs.