Aware of Advice

Yesterday I wrote about our internal advice monster. That part of us that is waiting for a conversation and a situation where we can jump in and show how smart and interesting we are by providing someone with great advice for fixing their car, lowering their blood sugar, booking a hotel room, or finding new music to listen to. Whatever the situation is, our brains are always monitoring the environment listening for a chance to contribute some sort of helpful advice and insight.  In the post from yesterday I also wrote about the work of Kevin Simler and Robin Hanson who suggest that we evolved to show off our mental tool kit, not because we want to be helpful, but because we want to show off our interesting knowledge and demonstrate the value we provide to our tribe.

 

Michael Bungay Stanier encourages us to build greater awareness of our advice monsters in his book The Coaching Habit. He writes about the importance of listening rather than providing advice and says, “An intriguing (albeit difficult) exercise is to watch yourself and see how quickly you get triggered into wanting to give advice. Give yourself a day (or half a day, or an hour) and see how many times you are ready and willing to provide the answer.” Bungay Stanier’s book helped me see just how often I slip into advice giving mode without actually realizing it. Trying not to jump in and give everyone advice is difficult, and once you begin to look for it you see just how common it is. I had not realized just how often I wanted to give advice, even if the thing I was giving advice about was not something anyone was interested in or was not a central part of the conversation I butted my way into.

 

The key to Bungay Stanier’s advice is the development of self-awareness. Much of our day and many of our habits and routines happen on autopilot. We hardly recognize how frequently we give advice because it is not something around which we have any self awareness. Paul Jun introduced me to the idea of awareness as a flashlight, focusing in on a specific point, or backing out to reveal more things that were previously hidden in the shadows. The more we focus on our advice monster, the more that we recognize how much of our advice giving behavior was hidden to us, always ready to spring to action, but never actually something we recognized. This exercise will help us learn more about ourselves and help us improve our conversations, plus it will also help us develop self-awareness skills that can translate to other areas of our life. Before I began to focus on self-awareness, I was oblivious to how often I do things like mindlessly give advice, and I would have challenged the idea that I give advice out of habit without actually intending to help anyone, but after improving my self-awareness I am more willing to believe that unwarranted advice giving is something I do all the time. The great thing about Bungay Stanier’s advice it that it helps you see the elephant in the brain described by Simler and Hanson, and helps you develop self-awareness skills that can be applied to other areas of life.

Defined By Focus

Marcus Aurelius and stoic philosophy have had a huge impact on my life. I came to stoicism through Colin Wright and Ryan Holiday, whose books Considerations and The Obstacle is the Way greatly changed my perspectives and the ways that I think about who I am, how the world works, and what is good or bad. Aurelius two thousand years ago and Wright and Holiday today demonstrate over and over in their writing that there is nothing more important in our lives than our focus and attention. How self-aware we are, how focused we are on things that truly matter, and the perspectives we adopt shape how we understand and view the world, and in turn determine how we react to the world. I see this same concept carried through lots of the media that I consume, especially in writing about success, happiness, and fulfillment. Michael Bungay Stanier’s book The Coaching Habit is one of the latest places where I have come across the ideas of focus and attention.

 

Bungay Stanier looks at the power of questions in coaching interactions, specifically the question, “What’s on your mind?” He explains that this question is so powerful because it reveals to both the coach and the individual where the individual’s focus and attention is. A lot of times we are not quite consciously aware of the things we spend our time focusing on and thinking about, and when we are asked this question, our focus is turned inward to the things that have been taking our mental energy, even if we are not verbally honest with our coach. He continues, “one of the fundamental truths that neuroscience has laid bare: we are what we give our attention to. If we’re mindful about our focus, so much the better. But if we’re unwittingly distracted or preoccupied, we pay a price.” The things we focus on are the things that define us and make us who we are.

 

Do we see a large bank account, a big home, a flashy car, and lots of vacations as the definition of success? Is our mental energy spent thinking about how we can obtain and achieve these things? Do we focus on our thoughts and reactions to events and people around us to cultivate the person we want to be? Do we direct our attention to politics and try to better justify our position and our tribe relative to the opposing side? Whatever it is that we focus on will define our actions and our behaviors. Drawing this out and thinking through it will help us to be able to ask ourselves whether we like where our brain is and what we are doing. If we find that we do not like the person we are becoming or that we are spending all our time and effort straining toward something that ultimately does not help us grow and make the world better, then we should step back and try to refocus on the things that matter most.

 

As a coach, the best thing we can do is help the other person become more self-aware and attentive to the things that are on their mind and taking their mental energy. We can help paint a picture of success, growth, and achievement that takes away the pressures and expectations placed on that person by other people such as family, high school cohorts, or even other people in the work place. Coaches can help people refocus their mind after expanding on self-awareness and guide them to think more thoroughly and completely about the things that have been subconsciously eating away at them. By cracking into the mind we offer a chance for real change and growth through awareness and refocusing.

Behaviors and Ways of Working – The Keys to Unlocking Growth

I am not currently in a leadership or management position with the company I work for, but I still took away a great deal from Michael Bungay Stanier’s book The Coaching Habit. I have always had a bit of a coaching mindset and the book taught me a lot about how to be a better coach, which is helpful even though I am not currently in a coaching position. I learned a lot about how I can better support my coaches and mentors in my current role, and I believe that will translate well into future opportunities and relationships. Reading his book from the standpoint of someone being coached was helpful to see how to also position myself to set up powerful and positive coaching.

 

One of the big difference between an effective coach and someone who simply manages people and projects is that the coach is focused on the development and growth of the individuals they work with rather than just on making sure work is getting done. Focusing on growth and development means looking at individuals, their performance, and what opportunities they have to improve their work and lives. Bungay Stanier describes it like this,

 

“Here you’re looking at patterns of behavior and ways of working that you’d like to change. This area is most likely where coaching-for-development conversations will emerge. They are personal and challenging, and they provide a place where people’s self-knowledge an potential can grow and flourish. And at the moment, these conversations are not nearly common enough in organizations.”

 

Being receptive to coaching requires good self-awareness and self-knowledge. If an individual does not see themselves honestly and does not have a true vision of themselves, with both their strengths and opportunities for improvement, they will never be able to grow in a way that will reach their true potential. Coaches can help bring this out by focusing on real patterns and looking for opportunities to change and address those patterns. We all know how hard patterns and behavior can be to change, and coaches can provide the impetus for change by identifying the environmental and internal changes that can help usher in those changes. This is a process of developing greater awareness and self-knowledge with the person we are coaching and connecting that back to the larger picture of organizational success or personal growth. This ties in with ideas of management by objectives (MBO) where each goal or action that an individual takes is tied in with the larger goals of the department and company overall.

 

As an individual, I have been able to harness self-awareness to focus on the patterns and areas where I have wanted to change and build new habits or skills. Working with a manger and understanding these conversations allows me to be someone that my manager can practice these conversations with. I can help my manager better see and understand the problems and patterns that I experience as a result of the tools we use and the environment we are in, and we can discuss ways to overcome the resulting obstacles that I face. The strategies developed for me can then influence the conversations and approaches used with other people down the line. It all starts with self-awareness and honestly addressing patterns of behavior and ways of working, whether you are the coach or the one being coached, and then addressing the changes that can be made to help the individual make the adjustments that will lead to the changes that will benefit themselves and the organization.

Changing Our Speaking and Advice Giving Habit

Michael Bungay Stanier’s book The Coaching Habit is all about changing the ways we relate to others by changing how we give advice to, listen to, and generally speak with those around us. Most of the time, as Robin Hanson and Kevin Simler explain in their book The Elephant in the Brain, we are in a hurry to share what we know, give advice, and speak up. Bungay Stanier suggests that what we should be doing, if we truly want to change our coaching habit to be more effective and helpful for those around us, is spend more time listening and more time asking questions rather than giving advice and speaking. Hanson and Simler suggest that our urge to be helpful by speaking and giving advice is our brain’s way to show how wise, connected, and valuable we are, but the problem as Bungay Stanier would argue, is that this gets in the way of actually developing another person and helping someone else grow.

 

To make a change in our speaking habit, first we must understand what we want to change and we must focus on the why behind our change. Once we have built the self-awareness to recognize that we need to change, we need to understand what is driving the habit that we are working to get away from. This is why I introduced Hanson and Simler’s book above. If the habit we want to change is speaking too much and not asking enough questions, we need to understand that when we are coaching or helping another, we are driving to give advice in part to demonstrate how smart we are and how vast our experiences are. We are driven in other words, to not help the other but to boast about ourselves. Understanding this small part helps us know what we actually want to change and what is driving the original habit.

 

Bungay Stanier references another book, The Power of Habit by Charles Duhigg, and writes, “if you don’t know what triggers the old behavior, you’ll never change it because you’ll already be doing it before you know it.” The self-awareness necessary in changing habits requires us to first see what needs to change, second to identify the ‘why’ behind our desired change, and third to become aware of the small things that trigger our habit. If we know that having our phone near our bed leads to us being more likely to check Facebook first thing in the morning, then we can remove that trigger by placing the phone in another room and finding a new alarm. Ultimately we can be more likely to succeed in changing our habit of checking Facebook as soon as we wake up. Similarly, Bungay Stanier would agree, knowing that we provide advice to make ourselves look valuable to society helps us see the mental triggers that encourage us to share bad advice rather than to listen and ask helpful questions. Ultimately, to change our habit we need to further expand self-awareness to recognize not just the change we want to make and the reason we want to make a change, but to also recognize the large and small things that drive us into our old habits. Addressing these triggers and structuring our life in a way to avoid them can help us be more successful in changing habits for the better.

Change for Others

Michael Bungay Stanier gives his readers some advice for making the changes in their lives in his book The Coaching Habit. His first piece of advice is to become self-aware of what you want to change, and the second piece of advice is to understand exactly why you want to make that change. When thinking about a change that you want to make, it is helpful to think through the benefits and to turn the change into something positive that you are doing for other people. Simply making a change because it will benefit yourself may not bring you the mental impetus to move forward with the challenges of actually changing your behavior.

 

Bungay Stanier describes one of his takeaways from Leo Babauta’s book Zen Habits, “He talks about making a vow that’s connected to serving others …think less about what your habit can do for you, and more about how this new habit will help a person or people you care about.”

 

This is a powerful strategy for making important changes in our life and becoming the person that we want to be. Making a change just for ourselves is hard, because we can tell ourselves lots of lies that justify and excuse our behaviors. However, if our reason for change is connected to helping someone else, improving our life to further improve another person’s life, or is rooted in improving the world experience of another person, then we have another layer of motivation for break our old habit.

 

I believe this strategy is powerful because it gets us thinking about the kind of person we want to be and the behaviors of people who are like the person we want to be. If we tell ourselves we are trying to live more healthy lives to set better examples for our family and to be able to participate with our kids in athletic activities or live longer with our family, then we can start to think about the traits that a healthy person may adopt. We tell ourselves we want to be healthy and that healthy people don’t eat donuts at work every day. The sametemptation exists, but now we envision ourselves fitting in with the healthy group that does not eat donuts, and we compound that with our accountability to our family to be healthy for them.

Asking More Questions

Michael Bungay Stanier starts one of the chapters in his book The Coaching Habit with a quote from Jonas Salk, “What people think of as the moment of discovery is really the discovery of the question.”  This quote is fitting because Bungay Stanier’s premise in The Coaching Habit is that we too often focus on giving orders, directing people, telling others what should be done, and giving advice. Bungay Stanier turns the role of the coach around and suggests that coaches should let other do the talking and advice giving. The job of the coach, in his view, is to get the individual speaking and to constantly ask questions to help the other person in a process of self-discovery.

 

Asking more questions does not translate into constantly asking why or how come. It is about listening to the individual and getting them to describe their challenges more completely and to help them visualize improved opportunities and strategies for success. The individual you are working with is the expert in their life, even if they don’t know it. You, no matter how well you know the other person, are not truly an expert in their life and any advice or direction that you provide will necessarily be short sighted.

 

I recently read Robin Hanson’s The Elephant In The Brain in which he argues that much of human behavior is guided by motivations and agendas that we keep secret, even to our selves. Our behaviors are shaped by goals and desires that we don’t necessarily want to share with others because they are self-serving and potentially break with social norms. If we assume that everyone is acting based on self-interest and hidden motivations (at least part of the time), then we have to assume that as coaches we don’t always know or receive the actual answer that describes someone’s behavior. If we are coaching and working with someone, we can ask questions that get them to think about their hidden agendas and better understand and acknowledge what is happening internally. It would be defeating to try to force and individual to state their hidden motive, so we should not question it too relentlessly, but we should help them acknowledge it in their own mind.

 

Ultimately, asking questions helps you and the other person become more introspective. Giving advice does not help the other person because it is advice and direction coming from your limited perspective. A better approach is to ask questions that help expand the scope of consideration and perception for the other person, helping them find the answer themselves and helping them become more self-aware.

The Essence of Coaching

While I was working on my undergraduate degree at the University of Nevada I spent some time coaching cross country and track and field at Reno High School. I really enjoyed coaching and had a great time working with the runners and helping them try  to win state championships and compete at their best. What I never really asked myself, however, is what I thought coaching was all about.

 

I tried to be a good role model for the kids and show them how to work hard and improve their running, but I never thought deeply about what my role as a coach should be. In his book The Coaching Habit Michael Bungay Stanier takes a deep look at coaching (mostly from a professional standpoint as opposed to a sports standpoint) to understand what coaching is truly all about. “The essence of coaching,” writes Stanier, “lies in helping others and unlocking their potential.” A coach is committed to being helpful and focusing on helping others become the best possible version of themselves. This is something I think I understood at an intuitive level, but I never really stepped back to think about my role as a coach in this way, and it certainly was not at the front of my mind ever day when I arrived at practice.

 

Coaching was partly a way for me to continue getting good workouts in with people who I enjoyed. It was partly about me demonstrating something positive about myself in terms of leadership, loyalty to the school form which I graduated, and my ability to serve as a positive role model. These hidden motives were not the only drivers of my coaching decision, I really did enjoy working as part of a team toward a big goal and I appreciated having the chance to help our head coach and help our athletes improve and push themselves. But I am certain that I would have developed a different coaching style if every day before practice I through to myself “the essence of coaching lies in helping others and unlocking their potential.” Everything from my conversations, to how I participated in workouts, and to who I spoke with at practice would have shifted as I tried to unlock the most potential in the most kids.

 

I don’t think I was a poor coach because I partly participated for my own hidden motives (hidden even to myself!). But I certainly don’t think I was the best coach I could have been, and that is because I lacked self-awareness and my coaching focus was not dialed in on what is the most essential element of coaching. What coaches must remember is that while they benefit personally and may have hidden motives of their own, coaching needs to be about another person and about unlocking greater potential in the world.

Translating New Insights Into Action

A challenge in my life lies between my routines and implementing the changes that I want to see in terms of habits, new activities, or improved uses of time. Routines help me get more done, help me make sure I get a workout in, and allow me to build a productive flow to my day. They also take some of my agency away and put me in a place where I am just reacting to the world flowing past me on auto pilot. I want to be engaged in the world and like anyone I crave change from time to time, but I also like the stability and comfort that comes with routines.

 

The tension between routines and the changes we want in our lives came up in Michael Bungay Stanier’s book, The Coaching Habit: Say Less, Ask More, & Change the Way You Lead Forever. Stanier has three reasons why training and coaching sessions likely fail to make a big impact in your life and fail to change your actual behaviors. First he argues that many training are overly theoretical and don’t get into the practical realities of your life and the changes you want to make. Second, he writes, “Even if the training was engaging — here’s reason number two — you likely didn’t spend much time figuring out how to translate the new insights into action so you’d do things differently. When you got back to the office, the status quo flexed its impressive muscles, got you in a headlock and soon had you doing things exactly the way you’d done them before.”

 

For us, change needs to be concrete and practical. Theoretical ideas and assumptions about change just wont do, and ideas about change that require us to alter our behavior on our own often times fail to make an impact. The routines that we build are important and need to be continuously monitored and evaluated. When we see that we are becoming too set in our ways, it is important to make adjustments. When we sense that we are too comfortable or that something we have adopted into our routine is no longer helping us to be the best that we can, we must find a way to adjust.

 

Doing this however, is not an easy task and requires that we change more than just one piece of our routine. For example, I like to write in the mornings when I wake up, but I have had a habit of being distracted on my phone rather than getting my writing in. Simply deciding I won’t be distracted by my phone has not been successful, but what has helped make the change I want is leaving my phone plugged in by my bed when I wake up, so that when I write it is not in the same room as me. I had to alter the status quo and my physical environment to ensure my routine functioned as well as possible. Even then it is still a challenge since I use my phone as a light to walk out of my room in the morning. A small flashlight has been the other key change in my routine, but simply deciding that I would change my behavior by not looking at my phone was not enough.

 

Awareness of our routines, of what we are happy or frustrated with, and of concrete actions that can change our behavior are key if we want to function at our highest level. If we want to make a change we need to be self-aware and understand our routines and habits. Without awareness, we can only ask ourselves to adopt a different behavior while the status quo remains and pushes us back into our old ways.

What Triggers Our Habits

Michael Bungay Stanier’s book The Coaching Habit is all about changing the ways we relate to others by changing how we give advice, listen, question, and generally speak with those around us. Most of the time, as Robin Hanson and Kevin Simler explain in their book, The Elephant in the Brain, we are in a hurry to share what we know, give advice, and speak up. Bungay Stanier suggests that what we should be doing, if we truly want to change our coaching habit to be more effective and helpful for those around us, is spend more time listening and more time asking questions rather than giving advice and speaking. Hanson and Simler suggest that our urge to be helpful by speaking and giving advice is our brain’s way to show how wise, connected, and valuable we are, but the problem as Bungay Stanier would argue, is that this gets in the way of actually developing another person and helping someone else grow.

 

To make a change in our speaking habit, first we must understand what we want to change and we must focus on the why behind our change. Once we have built the self-awareness to recognize that we need to change, we need to understand what is driving the habit that we are working to get away from. This is why I introduced Hanson and Simler’s book above. If the habit we want to change is speaking too much and not asking enough questions, we need to understand that when we are coaching or helping another, we are driving to give advice in part to demonstrate how smart we are and how vast our experiences are. We are driven in other words, to not help the other but to boast about ourselves. Understanding this small part helps us know what we actually want to change and what is driving the original habit.

 

Bungay Stanier references another book, The Power of Habit by Charles Duhigg, and writes, “if you don’t know what triggers the old behavior, you’ll never change it because you’ll already be doing it before you know it.” The self-awareness necessary in changing habits requires us to first see what needs to change, second to identify the why behind our desired change, and third to become aware of the small things that trigger our habit. If we know that having our phone near our bed leads to us being more likely to check Facebook first thing in the morning, then we can remove that trigger by placing the phone in another room and finding a new alarm alternative. Ultimately, in this example, we are more likely to succeed in changing our habit of checking Facebook as soon as we wake up by changing our environment. Similarly, Bungay Stanier would agree, knowing that we provide advice to make ourselves look valuable to society helps us see the mental triggers that encourage us to share bad advice rather than to listen and ask helpful questions. Ultimately, to change our habit we need to further expand self-awareness to recognize not just the change we want to make and the reason we want to make a change, but to also recognize the large or small things that drive us into our old habits. Addressing these triggers and structuring our life in a way to avoid them can help us be more successful in changing habits for the better.

Change for Others

Michael Bungay Stanier gives his readers some advice for making the changes in their lives in his book The Coaching Habit. His first piece of advice is to become self-aware of what you want to change, and his second piece of advice is to understand exactly why you want to make that change. When thinking about a change that you want to make, it is helpful to think through the benefits and to turn the change into something positive that you are doing for other people. Simply making a change because it will benefit yourself may not bring you the mental impetus to move forward with the challenges of actually changing your behavior.

 

Bungay Stanier describes one of his take-aways from Leo Babauta’s book Zen Habits, “He talks about making a vow that’s connected to serving others …think less about what your habit can do for you, and more about how this new habit will help a person or people you care about.”

 

This is a powerful strategy for making important changes in our life and becoming the person that we want to be. Making a change just for ourselves is hard, because we can tell ourselves lots of lies that justify and excuse the behaviors that we made. But if our reason for change is connected to helping someone else, improving our life to further improve another person’s life, or is rooted in improving the world experience of another person, then we have another layer of complexity to justifying why we did not adopt our new habit or break our old habit.

 

I believe this strategy is powerful because it gets us thinking about the kind of person we want to be and the behaviors of people who are like the person we want to be. If we tell ourselves we are trying to live more healthy lives to set better examples for our family and to be able to participate with our kids in athletic activities or live longer with our family, then we can start to think about the traits that a healthy person may adopt. We tell ourselves we want to be healthy and that healthy people don’t eat donuts at work. The same doughnut temptation exists, but now we envision ourselves fitting in with the healthy group that does not eat donuts, and we compound that with our accountability to our family and our desire to be healthy for them.