Organizational Structure

In his book Return on Character author Fred Kiel addresses ways in which a business leader’s strong moral character can boost the bottom  line for the company they work for, and how their strong moral character can have a meaningful and positive impact on the lives of the employees working for them.  Part of the way that strong character can translate into a more engaged and fulfilled workforce and a better bottom line is through an organizational structure which supports the employees of the company, and helps them do their best work with the ethos of their virtuoso CEO. A strong structure can help guide a company by allowing everyone involved to act in a morally defined manner, helping everyone do better work.  Kiel sets up the idea that a great business structure depends on a strong moral ethos developed by the leadership team and the CEO:

 

“Even an ideal structure offers no guarantee that the dynamics will be positive, harmonious, and energized.  As the ROC [Return on Character] data revealed, this is where the character habits of the executive team come into play.”

 

Kiel is explaining that an efficient organizational structure within the business is not enough for great business success.  His argument is that CEOs need to develop moral habits and characteristics that help build people up by treating them as more than just extra hands on deck.  When the CEO is able to truly live through this idea and create and shape a leadership team that can spread this idea, then everyone within the company will be taken care of, and they will feel as though they work in an environment where people truly care about them and want to help them do their best work.

 

The opposite end of this scale would be a self focused CEO who displays character habits of a dog-eat-dog, success hungry individual. This type of character will show that what is most important is personal growth, even at the expensive of others. They likely will not develop strong leadership teams that can put the interests and goals of employees at the same level of importance as their own. As a result, employees feel disconnected and have no reason to demonstrate strong moral habits within their own work.

 

By voicing, living up to, and building a leadership team that is focused on strong moral goals, a CEO can create a structure in which all actors of the company are able to make positive moral decisions and feel encouraged to do their best work.  The strong moral values of the company will be reflected beyond the work space and into the world in which the company provides value to those with whom they serve.  Reinforcing this structure and maintaining it requires more than just a keen eye for efficiency, and requires a true respect for human beings.

The Fast Brain’s Habits

Return on Character by Fred Kiel is a business book that argues that individuals with high moral character become better leaders in the business world and create more value for the companies they lead.  Kiel spends time in his book explaining how leaders with strong moral characters improve the workplace, and he also discusses ideas about where those moral character habits come from. He addresses the idea of the fast brain where our subconscious makes decisions and drives our emotions and behavior, and our slow brain where we rationally think through our ideas and actions. Focusing on the fast brain and its role in our behaviors, habits, and character Kiel writes,

“The fast brain is where all of our subconscious intuitions, cravings, habits, and emotions reside.  The fast brain’s primary purpose is to prove the subconscious “spurs” to drive behavior patterns aimed at bringing us safety, security, food, and social connection. … Our Fast brain also spurs behavior through habits — automatic responses such as putting our foot on the brake when we see a stop sign.  Those habits that determine how we relate to others, such as a reflexive response to tell the truth or own up to our mistakes, become our character habits.”

What Kiel’s quote shows me is that we will not be able to control, guide, or shape our character if we are not able to recognize the habits that are formed within our fast brain.  Increasing our level of self-awareness, focusing on our reactions to others, and being cognizant of our interactions with those around us will allow us to begin to form our fast brain into a tool that guides us along a moral path. We can use practices of self-awareness and perspective  to turn our fast brain into a machine that builds our character over time.  By focusing on our relationships with others and becoming comfortable with adopting strong character habits we can reach a level where we treat everyone around us better.

I think that an important component within the idea of shaping our fast brain is accepting the reactions and habits we have formed without realizing it. Often these habits can be quite negative, such as looking the other way when a person from a different ethnic background walks by, and it is important that we accept those habits rather than sweep them under a rug and hide them from ourselves. If we cannot accept that we have negative habits formed by our fast brain, then we never give our slow brain a chance to think through them and tumble through a solution to become a better person.  During the process of shaping our fast brain we must recognize the behaviors we want to change, but we must do so by accepting that we have those habits and behaviors before we tell ourselves how wrong they are, and before we castigate ourselves for having such thoughts and behaviors. An honest inner dialogue of reflection will help us grow, and give us a chance to help others grow by accepting our flaws, as well as the flaws of others, and finding a way to grow in a positive direction as a group.

Where Does Creativity Start & End

In his creativity manual, The Users Guide to the Creative Mind, Dave Birss writes about what it means to be a creative person.  He talks about misconceptions that we have regarding creative people, and gives us insights into his personality and what being creative means to him. In a quote he writes, “Being creative isn’t an occupation, it’s a preoccupation.” What he means is that creativity can not be turned on or off. For Birss being a creative person is a full time job. He is always being self aware and trying to identify his thoughts to keep track of his creativity.
Creativity is all about cultivating habits that will build new experiences and fulfill desires to be active. As a preoccupation, creativity is constantly about producing in new areas that expand ones thinking.  The difference between an occupation and a preoccupation for creatives, is that creatives don’t end their work day and step away from what they do. Creatives walk away from one creative endeavor strait into another.  In addition being creative means that you can always take something from one situation and apply it to another.  Learning happens continually as you listen to people talk and provide opinions or ideas (in a constructive and non-pushy way) that come from other situations where you have encountered similar problems or obstacles.  At the same time, Birss would argue that creative people constantly find ways to note what they have learned or new perspectives they have gained, so that they can return to those ideas and incorporate them into future activities.