In his book How to Win Friends and Influence People, Dale Carnegie quotes Henry Ford on seeing things from another person’s perspective: “If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.”
I am fascinated by the mind, our perception of the universe, and how we interpret the information we take in to make decisions. There is so much data and information about the world, and we will all experience that information and data in different ways, and our brains will literally construct different realities with the different timing and information that we take in. There may be an objective reality underlying our experiences, but it is nearly impossible to pinpoint exactly what that reality is given all of our different perspectives.
What we can realize from the vast amount of data that is out there and by our limited ability to take it all in and comprehend it is that our understanding of the universe is woefully inadequate. We need to get the perspectives of others to really understand what is happening and to make sense of the universe. Everyone will see things slightly differently and understand the world in their own unique way.
Carnegie’s book addresses this point in the context of business. When we are trying to make a buck, we often become purely focused on ourselves, on what we want, on how we think it is best to accomplish our goals, and on the narrow set of things that we have identified as necessary steps to get from A to B.
However, we are always going to be working with others, and will need the help of other people and other companies to achieve our goals. We will have to coordinate, negotiate, and come to agreement on what actions we will all take, and we will all bring our own experiences and motivations to the table. If you approach business thinking purely about what you want and what your goals are, you won’t be able to do this successfully. You have to consider the perspectives of the other people that you work with or rely on to complete any given project.
Your employees motivation will be different than the motivation of the companies who partner with you. Your goal might be to become or remain the leader in a certain industry, but no one cares if you are the leader in your space. Everyone wants to achieve their own ends, and the power of adopting multiple perspectives helps you see how each unique goal can align to compound efforts and returns. Remember, your mind is limited and your individual perspectives are not going to give you the insight you need to succeed in a complex world. Only by seeing the different angles with which other people approach a given problem or situation can you successfully coordinate with and motivate the team you will be working with.