“The term mental complexity refers to our ability to perceive the subtle nuances that separate similar ideas, issues, and events in the world around us—the gray areas that replace the strictly black-and-white understandings of the world that most of us have when we’er young.” Fred Kiel uses this quote to introduce us to the ways in which he believes great leaders think about the world. For Kiel, a strong leader needs to have well developed moral ideas, an evolving and profound sense of self-awareness, and an ability to think of others as much as they think of themselves. By introducing the idea of mental complexity Kiel is able to show how thorough our leaders’ though processes should be. They cannot adhere to simplistic guidelines or principles and they cannot apply blanket statements to all facets of life when so much of what happens in our life takes on a new meaning when you shift your perspective.
Kiel quotes psychologist Robert Kegan and his idea of the self-transforming mind to continue his thoughts on mental complexity, “According to Kegan, the self-transforming mind is continually aware of not knowing everything—of understanding that every worldview is incomplete and that we can never know everything there is to know about anything.” This quote fits with Kiel’s idea of living life in more of a gray are as opposed to living in a dichotomy. Life in this way can be frustrating and sometimes clouded, but learning to better think through the events and ideas surrounding us will allow us to live more dynamically and open to changes. Rather than shutting anyone or any event out of our lives we can adjust to situations and people as situations change. Understanding that we all approach the world from our own perspectives and being able to see that we will not all thrive by approaching life from the same angle will give us a better grasp on how to create real progress in not just our own lives, but in the lives of those around us as well. Kiel argues that this is a necessary quality for a strong business leader because so often our leaders are faced with decisions that have many implications and conflicting interests for various groups of people such as shareholders, employees, local communities, and global customers. By thinking dynamically a leader with a strong moral backbone can help navigate these decisions in a way that will add value to the lives of more people than just those in the boardroom.
In the United States I think we do a particularly poor job of approaching the world with the type of mindset that Kiel describes. In our politics we have seen our two major parties diverge from moderate and centrist ideas to become more extreme and more polarized, and I think a big part of this shift has to do with a lack of developing mental complexity in our world views’. For some reason our country highly values strong and unwavering view points on everything from abortion, taxes, sports teams, and music. We have begun using our preferences for seemingly minor parts of our lives as cornerstone concepts of our identities, and this has pushed us to a place where we understand the world through dichotomies. Rather than living in the black and white and doing our best to think through and understand various points of view, we have tied ourselves to specific though processes on which we lean on to create our identity. This is dangerous because it limits our ability to see nuances in thought processes, and it creates winners and losers in areas that cannot simply reduced to good or bad. When a leader, political or in business, ties themselves to a set identity and refuses to think of the world through multiple perspectives, they risk alienating others and preventing growth by failing to truly understand the choices available to them.